⏱️ 5 min read
Now that you understand the building blocks of Mark AI and have run your first generation and first workflow, this article gives you the full map of the platform. Use it as a reference whenever you need to remember where a feature lives.
📌 What you'll learn
The six modules of the platform and what each one is for
Where settings, workspaces, and integrations live
Three reflexes to navigate faster
Module by module
1. Chat
Where you have conversations with agents. This is your main entry point for single-shot content generations.
The Chat module is where you select an agent and brief it. Two tabs help you find the right one quickly.
Agents are organized in two tabs:
Recently Used — agents you triggered in the last days
Personalized — custom agents built for your workspace
Once you select an agent, the brief composer appears at the bottom of the screen. You can attach files, reference your Knowledge Base, target a persona, or let the Auto mode handle parameters for you.
💡 Best practice
Use the Recently Used tab as your daily entry point. Most marketers cycle through the same 4 to 6 agents weekly.
2. Files
Where every piece of content explicitly saved on the platform lives. Files is your shared, collaborative content library.
Two paths land content here:
From Chat: a generation is saved to Files only when you export it to the text editor. Until then, your chat output exists only in the conversation itself.
From Content factory: every workflow run automatically saves every output to Files, because workflows are collaborative by design. Every piece of content produced inside a workflow becomes available to your team.
The Files module is your team's collaborative content library. Chat outputs land here when exported; workflow outputs land here automatically.
Common actions:
Browse your team's saved content history
Search by topic, agent, or workflow
Reopen a past output to refine, duplicate, or repurpose it
Organize content into folders
Export or share specific pieces
💡 Best practice
If you produce content in Chat that your team should access later, export it. Workflow outputs handle this automatically. The distinction matters: a Chat generation lives in the conversation; an exported Chat output lives in Files for everyone.
3. Content factory
Where multi-step orchestrations live: every Workflow your team has launched, and the Templates library that powers them.
The Content factory hosts both your live workflow runs and the Templates library that powers them.
The Content factory has two views:
Workflows — the runs your team has launched (active, completed, archived)
Templates — the library of pre-built blueprints
For the full walkthrough, see Launch your first workflow.
4. AI Studio
Where custom agents are built and configured. AI Studio is your "agent factory".
AI Studio is where you create, configure, and refine the agents your team uses every day.
Common actions:
Create a new agent for a specific content mission
Edit an existing agent (prompt, knowledge base scope, glossary application)
Test an agent before deploying it to your team
Duplicate an agent to create a variation
⚠️ Important
AI Studio typically requires administrator or builder permissions. Most users consume the agents that have been built for them. To learn how to build your own, see the Advanced section.
6. My Brand
Where your brand identity lives. My Brand is the foundation that every agent in your workspace draws from. It contains:
Brand voice — tone, style, formatting rules
Editorial guidelines — what to do, what to avoid
Knowledge Base — your reference documents (guidelines, product sheets, case studies, white papers, customer interviews)
Glossary — preferred terms, banned terms, acronyms, translation equivalents
My Brand centralizes your editorial DNA: voice, guidelines, Knowledge Base, and vocabulary rules.
Common actions:
Define or refine your brand voice
Edit your editorial guidelines
Upload or update Knowledge Base documents
Manage your glossary (preferred terms, banned terms, translations)
⚠️ Important
Modifying My Brand affects every agent and every workflow in the workspace. Editing typically requires administrator permissions. If you spot an inconsistency, flag it to your Mark AI administrator rather than editing directly.
For more on the glossary, see How to create and manage a translation glossary.
Workspaces and settings
Click your user avatar at the bottom left of the module navigation to open the workspace switcher and settings menu.
From this menu, you can:
Switch workspaces to change context between brands, markets, or teams
My AI Settings to open My Brand settings
Account Settings to manage your personal profile (including interface language)
Integrations to connect external tools (WordPress, HubSpot, etc.)
Log Out
💡 Best practice
Always confirm which workspace you're working in before launching a generation. Producing content in the wrong workspace is the #1 mistake new users make.
Three reflexes for navigation
Confirm your workspace first. Before launching anything, glance at the workspace name in your settings menu. The wrong workspace means the wrong agents, the wrong files, and the wrong brand.
Use the Recently Used tab. It's faster than browsing the full Personalized list. Most marketers use the same 4 to 6 agents weekly.
Move between modules deliberately. Each module has a purpose: Chat for single generations, Content factory for multi-step orchestrations, AI Studio for building... Don't try to do everything in Chat.
Common questions
How do I make a Chat generation available to my team? Export it to the text editor from the Chat. Once exported, it becomes a file in the Files module, accessible to every member of your workspace.
Where is the Knowledge Base? The Knowledge Base lives inside the My Brand module, alongside your brand voice, editorial guidelines, and glossary. You can also reference it directly from the brief composer in Chat via the "Knowledge Base" button.
What's the difference between Chat and Content factory? Chat is for fast, individual generations. One brief, one output, no orchestration. Content factory is for multi-step/collaborative content production where multiple agents work in sequence and every output is saved automatically for the team.
➡️ You've completed Get Started
Congratulations! 🥳 You've finished the Get Started collection. You now have everything you need to use Mark AI: navigate the interface, run agents and workflows, and understand the building blocks.
To go further, the next collections will cover:
Core features — customizing templates, adapting agents, managing your glossary at scale, connecting integrations
Advanced — building agents and workflows from scratch, saving custom templates.
You can now close this collection and start working on real content. Mark AI is ready when you are.